FAQ
How do I place an order ?
Browse our latest collections, select your favorite items, choose your size, and click “Add to Cart.”
When you’re ready, proceed to checkout and follow the secure payment steps to complete your order.
Do I need an account to make a purchase?
Yes, you need an account to make purchase.
However, creating an account allows you to:
- Track your order history
- Manage your returns easily
- Save your preferences for future purchases
What payment methods are accepted?
We accept a wide range of secure payment options including:
Credit/Debit Cards, UPI, Net Banking, and popular digital wallets
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email and SMS with a tracking link.
You can also log in to your ZAMAA account to view real-time updates on your shipment.
What is your return and exchange policy?
We want you to love what you wear. If you’re not completely satisfied, you can request a return or exchange within 3 days of receiving your order.
Items must be unused, unwashed, and in their original packaging with all tags intact.
For complete details, please visit our Returns & Exchanges page.
When will I receive my order?
Standard delivery takes 4–7 business days, depending on your location.
Please note that during sale events or holidays, shipping times may be slightly extended.
Do you offer international shipping?
At present, we ship only within India.
International delivery options are being planned and will be introduced soon.
Can I cancel my order after placing it?
Orders can be cancelled within 12 hours of placement, provided they have not yet been shipped.
Once an order is dispatched, cancellations are not possible.
Please reach out to our support team for assistance.
How can I contact ZAMAA?
Our customer support team is always happy to help.
📧 Email:support@zamaa.in
Alternatively, you can visit our Contact Us page for further assistance.
Do you offer discounts or promotions ?
Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive offers, first-time buyer discounts, and seasonal sales.