Terms of service

Welcome to Zamaa! The terms “we”, “us”, and “our” refer to Zamaa. We operate this online store and website to offer you a curated shopping experience, including all related information, content, tools, products, and services (the “Services”). Our platform is powered by Shopify, enabling us to provide the Services efficiently.

By accessing or using our Services, you agree to these Terms of Service (“Terms”), along with any policies referenced herein. Please read them carefully as they explain your legal rights and responsibilities, including warranty disclaimers and limitations of liability. If you do not agree with these Terms or our Privacy Policy, please refrain from using our Services.


1. Access and Account

By using our Services, you confirm that you are of legal age to form a binding contract and that you consent to allow any minor dependents to use the Services under your supervision.
You may need to provide information such as your email address, billing, payment, and shipping details. You represent that this information is accurate and complete.
You are responsible for securing your account information and all activity related to it. Transferring or selling your account is strictly prohibited.


2. Products

We strive to accurately represent our products, but product colors or appearance may differ based on your device settings.
We do not guarantee that the products you purchase will match your expectations or the images shown online.
Product descriptions may change without prior notice, and products may be discontinued or limited by quantity at our discretion.


3. Orders

Placing an order is an offer to purchase, and we reserve the right to accept or decline it at our discretion.
Orders are confirmed once payment is processed. Please review your order carefully, as cancellations may not be possible after acceptance.
We will contact you if your order is modified or canceled. All purchases are subject to our Return and Refund Policy.
You confirm that purchases are for personal use only, not for resale or export.


4. Prices and Billing

Prices, promotions, and discounts may change without notice. The price charged will be the one displayed at the time of checkout.
Taxes, shipping, and handling fees are additional unless specified.
You agree to provide accurate account and payment information and promptly update it if changes occur.
You represent that the payment information you submit is valid and that you are authorized to use it.


5. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or factors beyond our control.
Once products are transferred to the carrier, the title and risk of loss are passed to you.


6. Intellectual Property

All content, including logos, text, images, and graphics, is owned by Zamaa, its affiliates, or licensors and protected by applicable intellectual property laws.
You may use the content for personal purposes only and cannot reproduce or distribute it without permission.


7. Optional Third-Party Tools

We may provide access to tools developed by third parties. We are not responsible for monitoring or controlling these tools.
Use of such tools is at your own risk and discretion.


8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content or accuracy. Accessing these sites is at your own risk, and you should review their terms before engaging.


9. Relationship with Shopify

Zamaa is powered by Shopify but is independently operated. All transactions are between you and Zamaa, and Shopify is not responsible for any disputes, damages, or issues arising from purchases.


10. Privacy Policy

We collect and process your information in accordance with our Privacy Policy, as well as Shopify’s privacy practices. Please review these policies to understand how your information is used.


11. Feedback

If you submit feedback, you grant us a license to use it globally for any purpose. You confirm that you own the rights to the feedback and that it complies with these Terms.


12. Errors and Omissions

We reserve the right to correct inaccuracies in pricing, descriptions, and availability without prior notice.


13. Prohibited Uses

You agree not to use the Services for unlawful purposes, harassment, intellectual property infringement, misleading information, or malicious activities such as distributing viruses or spam.


14. Termination

We may suspend or terminate your access at any time without notice. Certain sections, such as Intellectual Property and Indemnification, will survive termination.


15. Disclaimer of Warranties

Our Services and products are provided “as is” without warranties. We do not guarantee uninterrupted or error-free operation.


16. Limitation of Liability

To the fullest extent permitted by law, Zamaa, its affiliates, and Shopify are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.


17. Indemnification

You agree to protect Zamaa, Shopify, and related parties from any claims or damages arising from your use of the Services or violation of these Terms.


18. Severability

If any part of these Terms is found unenforceable, it will be removed without affecting the rest of the agreement.


19. Waiver and Entire Agreement

Failure to enforce any provision will not waive our rights. These Terms and policies form the entire agreement between you and Zamaa.


20. Assignment

You may not transfer your rights under these Terms without permission. We may assign or delegate these rights as needed.


21. Governing Law

These Terms are governed by the laws where Zamaa is headquartered. Disputes will be handled in those courts.


22. Headings

Headings are for convenience and do not affect interpretation.


23. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Services after changes means you accept them.